Terms and Conditions
1. About these terms
These Terms and Conditions apply to services supplied directly by eduVation Club.
eduVation Club is a trade name of Eurasian School of Business and Languages, registered in the Netherlands.
Registered business: Eurasian School of Business and Languages Trade name: eduVation Club Business address: Zuid Holland, the Netherlands Email: info@eduvation.club
By purchasing, booking or using a service supplied directly by eduVation Club, you agree to these terms. Any additional conditions shown on the relevant service page or booking confirmation also form part of the agreement.
Nothing in these terms limits any mandatory rights available to consumers under applicable law.
2. Scope of our services
eduVation Club provides and supports educational services that may include courses, coaching, consultation, assessment, teacher development, digital educational tools and related initiatives.
The exact content, format, schedule, eligibility requirements, fees and intended outcomes of each service will be stated on the relevant service page, proposal or booking confirmation.
Information on our website is provided in good faith. We may correct clear errors or update information before a booking is accepted.
3. Independent academies and external providers
Some courses, services and learning experiences presented on our website are supplied by independent academies, training organisations, certifying bodies or local partners.
External providers manage their own websites, registrations, learner accounts, payments and service delivery. Any purchase or registration made with an external provider is governed by that provider’s terms, privacy policy and cancellation conditions.
The responsible provider and eduVation Club’s role will be identified before payment. Unless expressly confirmed otherwise in writing, eduVation Club acts only as an introducer and is not the contracting or certifying provider.
4. Course and service information
We aim to describe every service clearly and accurately. Details may vary according to the service and may include:
- Entry or eligibility requirements;
- Learning format and expected study time;
- Assessment or attendance requirements;
- Certification conditions;
- Technical requirements;
- Included and excluded services;
- Location and accessibility information;
- Applicable fees and taxes;
- Cancellation conditions.
Participants are responsible for reviewing these details before registering.
Completion of a course does not guarantee employment, admission, immigration approval, professional licensing or recognition by a particular employer or authority unless this is expressly confirmed in writing.
5. Registration and acceptance
Submitting a registration or enquiry does not automatically create a contract.
A contract with eduVation Club is formed when we confirm the booking or registration in writing and, where payment is required, accept the applicable payment.
We may decline or cancel a registration for legitimate reasons, including:
- Failure to meet stated entry requirements;
- Lack of capacity;
- Inaccurate or misleading information;
- Non-payment;
- Safety or safeguarding concerns;
- Conduct that may materially affect other participants.
Any decision will be made reasonably and without unlawful discrimination.
6. Fees and payment
Prices and payment schedules are provided before a booking is completed. Unless stated otherwise, participants are responsible for any costs not expressly included, such as travel, accommodation, insurance, visa fees, personal expenses and third-party charges.
Payment must be made using one of the available payment methods. A place may remain unconfirmed until the required payment has been received.
If payment is overdue, we may suspend access to the relevant service after providing reasonable notice.
7. Consumer right of withdrawal
Consumers purchasing a service online generally have a legal right to withdraw from the agreement within 14 days of its conclusion, subject to statutory exceptions.
If you ask us to begin providing a service during this period and later withdraw, you may be required to pay a proportionate amount for the service already provided.
Where digital content is supplied immediately, access may begin only after you have expressly agreed to immediate delivery and acknowledged any resulting effect on your right of withdrawal.
Where applicable, withdrawal can be requested through the cancellation function on our website, the model withdrawal form or by contacting us clearly in writing.
This section does not restrict any additional rights provided by applicable law.
8. Cancellations and refunds
Any service-specific cancellation policy will be presented before purchase and will form part of the agreement.
Where no separate cancellation policy is provided:
- Cancellation requests must be submitted in writing;
- Refunds will be handled in accordance with applicable consumer law;
- Services already delivered may be deducted where legally permitted;
- Non-refundable third-party costs will only be deducted when this was disclosed before purchase and is legally permitted;
- Approved refunds will normally be processed within 14 days using the original payment method.
Failure to attend or complete a service does not automatically create a right to a refund. This does not affect statutory rights.
9. Changes or cancellation by eduVation Club
We may make reasonable changes to schedules, teaching arrangements, facilitators, delivery methods or content when necessary to maintain the quality, safety or availability of a service.
If a material change significantly affects a paid service, participants will be informed and offered an appropriate solution. Depending on the circumstances, this may include:
- Continued participation under the revised arrangement;
- Transfer to a suitable alternative;
- Credit for a future service;
- A proportionate or full refund.
If we cancel a paid service and cannot provide a reasonable alternative, amounts paid directly to eduVation Club for the cancelled portion will be refunded.
10. Online services and technical access
Participants are responsible for having a suitable device, internet connection and any software clearly identified before registration.
We take reasonable measures to maintain the availability and security of our digital services. Temporary interruptions may occur because of maintenance, security issues or circumstances outside our reasonable control.
Login details are personal and must not be shared. Participants must notify us promptly if they believe their account has been accessed without authorisation.
11. Participation and conduct
Participants must communicate respectfully and must not engage in harassment, discrimination, bullying, threats, deliberate disruption, academic dishonesty or unlawful activity.
We may take proportionate action when these standards are breached. Depending on the seriousness of the situation, this may include:
- An informal discussion;
- A written warning;
- Temporary suspension;
- Removal from a session;
- Termination of participation in serious or repeated cases.
Where reasonably possible, the participant will be informed of the concern and allowed to respond. Immediate action may be taken where necessary to protect safety or prevent serious disruption.
12. Attendance, assessment and certificates
Attendance, assessment and completion requirements vary between services and will be stated in the relevant course information.
Certificates are issued only when the applicable requirements have been met. Participation certificates do not represent professional accreditation or licensing unless this is expressly stated.
Certificates issued by an external provider remain subject to that provider’s rules and decisions.
13. Educational coaching
Educational coaching supports reflection, goal setting and professional or educational development. It is not medical care, psychological treatment, legal advice or financial advice.
Participants requiring regulated professional support should consult an appropriately qualified practitioner.
14. Destination experiences
Optional in-person experiences may be hosted by independent local providers. The relevant provider is responsible for the services it expressly agrees to deliver.
Unless expressly included in a written offer, participants remain responsible for:
- Passports, visas and entry requirements;
- Transportation and accommodation;
- Travel and health insurance;
- Vaccinations and personal health arrangements;
- Compliance with local laws;
- Personal expenses.
Participants should not make non-refundable travel arrangements until their place has been confirmed by the responsible provider.
15. Intellectual property
Website materials and content supplied directly by eduVation Club may be protected by copyright, trademark and other intellectual property rights.
Unless written permission is provided, materials may be used only for the participant’s personal educational use. They may not be reproduced, sold, published, shared publicly, used to train automated systems or presented as the work of another person.
Participants retain ownership of their original submissions. By submitting work for assessment, feedback or agreed publication, they give the relevant provider permission to use it only for those stated purposes.
16. Privacy and communications
Personal data is processed in accordance with our Privacy Policy and applicable data-protection law.
We may send communications necessary to manage an enquiry, registration, payment or service. Marketing messages will be sent only where a lawful basis exists, and recipients may unsubscribe at any time.
Independent providers process personal data under their own privacy policies when users register or transact with them.
17. Liability
eduVation Club is responsible for loss or damage that is a reasonably foreseeable result of its failure to perform its contractual obligations with appropriate care.
To the extent permitted by law, we are not responsible for:
- Losses caused by inaccurate information supplied by a participant;
- Decisions or services of independent providers;
- Indirect business losses incurred by consumers;
- Travel disruption or personal expenses not included in our agreement;
- Events outside our reasonable control.
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for intentional misconduct, gross negligence, death or personal injury where applicable.
Business clients may be subject to additional liability provisions contained in their written proposal or agreement.
18. Events outside reasonable control
Neither party will be responsible for delay or failure caused by circumstances beyond reasonable control, such as natural disasters, armed conflict, government restrictions, public-health emergencies, serious infrastructure failures or widespread transport disruption.
The affected party must communicate the situation where reasonably possible. Both parties will seek a fair and practical solution, taking account of services already delivered and recoverable third-party costs.
19. Complaints
Questions or complaints should be sent to complaints@eduvation.club.
Please include your name, the relevant service, booking details and a clear description of the issue. We aim to acknowledge complaints within five working days and provide a substantive response within 14 working days. If more time is needed, we will explain why.
Making a complaint does not affect any statutory rights or available dispute-resolution options.
20. Governing law and disputes
These terms are governed by the laws of the Netherlands.
Disputes will be submitted to a competent court in the Netherlands, unless mandatory consumer law gives the consumer the right to bring proceedings elsewhere.
Consumers living in another country retain any mandatory protections that apply in their country of residence.
21. Changes to these terms
We may update these terms to reflect legal, operational or service changes. The version applicable to a booking is normally the version accepted when the contract was formed, unless a change is required by law or expressly agreed.
The current version and its effective date will remain available on our website.
22. Contact
Questions about these terms may be sent to:
Eurasian School of Business and Languages
Trading as eduVation Club
Registered address: Zuid Holland, the Netherlands
Email address: info@eduvation.club
Telephone number: +31853334454